Overview

Microsoft Dynamics CRM (Customer Relationship Management) gives businesses the tools to successfully improve sales and marketing, integrate systems, and provide effective customer service. Dynamics CRM is easy to use, convenient, and a cost effective way for businesses to improve their interactions with clients and customers. The use of Dynamics CRM can not only meet company needs, but also improve the way you do business.
 
With tools to enhance your company’s sales, marketing and customer service processes—along with native Microsoft Outlook integration— Microsoft Dynamics CRM can deliver a fast, flexible and affordable solution. While the highly intuitive interface and embedded Microsoft Office capabilities improve productivity, the advanced business intelligence, analytics and data visualization capabilities shorten sales cycles, enhance customer service and achieve insight to make better decisions, faster.
 
Even for companies with the most complex sales processes, Dynamics CRM provides easy-to-use features and capabilities to help improve the way sales and marketing organizations target new customers, manage marketing campaigns, and drive sales activities.
 
Microsoft Dynamics CRM is highly flexible so you can configure and reconfigure the application at the business analyst level.
 
It also is easy to manage, with features that make it simple for IT administrators to deploy and manage the application, and able to scale flexibly and efficiently across local or global enterprise deployments.