Power your Productivity
Microsoft Dynamics CRM helps organizations attain a complete view of customers, achieve sustained user adoption, adapt quickly to business change and accelerate project delivery and returns. Microsoft Dynamics CRM is fully integrated with Microsoft Office Outlook, and equips users with access to customer information through a familiar Microsoft Outlook® experience, which helps ensure rapid adoption and fast results.
Marketing: Maximize Marketing ROI.
Improve your organization’s marketing effectiveness with Microsoft Dynamics CRM. Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.
Sales: Win More Deals
Spend more time on selling and less time on administrative tasks with Microsoft Dynamics CRM. Take advantage of full lead to cash visibility, lead and opportunity tracking, streamlined approvals, and real-time sales forecasts to drive increased sales output and higher close rates.
Customer Service: Delight Customers & Increase loyalty
Provide compelling customer service experiences that build customer loyalty with Microsoft Dynamics CRM. Empower your people with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management, all while helping to contain service costs.
Extended CRM: Optimize All Relationships
Use the inherent flexibility and extensibility of Microsoft Dynamics CRM to maximize the value of all relationships. Quickly create custom business applications and industry solutions without compromising on capabilities, budget, or delivery time right from within Microsoft Dynamics CRM.