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Simple plans built for local businesses like yours.
Essentials
Ideal for small businesses who are getting started
$197 /month
No commitment. Cancel any time.
Unlimited contacts
Up to 3 team members
Get these powerful features:
- Capture online reviews instantly
- Missed call text back
- Text-based website chat
- Easy-to-use text-marketing
- Google My Business messaging
Professional
Perfect for businesses that are expanding, online and in person
$397 /month
Unlimited contacts
Unlimited team members
All of the benefits of Essentials, and:
- Personalized setup & onboarding
- Automations that streamline tasks
- AI Chatbot Assistant
- CRM Platform
- Secure & simple payment processing
Enterprise
All the advanced business solutions a mature business needs
$597 /month
Unlimited contacts
Unlimited team members
All of the benefits of Professional, and:
- Technical Support
- Round-robin lead routing
- Personalized automated FAQs
- High-volume 10DLC messaging
Essentials
$197/month
Professional
$397/month
Enterprise
$597/month
Limits
Contacts
“Contacts” are any customers you use Amplify CRM to communicate with.
Unlimited
Unlimited
Email Sends (monthly)
The number of monthly emails sends.
10,000
30,000
50,000
SMS/Text Messages (monthly)
The number of monthly SMS/Text messages.
1,000
3,000
5,000
Team Members
The number of team members with access to Amplify CRM.
3
Unlimited
Unlimited
*Overage rates: $0.001/email, $0.0119/text message
Basic Communication
Missed Call Text Back
Automatically brings the conversation to text for any missed calls.
Inbox
All your texts, emails, phone calls, and social media messaging in one place.
Customer Database
Automatically records all customer information and interaction history.
Bulk Messages
Send transactional and promotional text messages in bulk.
Reviews
Easily collect reviews on Google and Facebook by sending a text.
Website Chat Widget
Customers start conversations on your website and then text you on the go.
Call-to-Text
Customers have the option to move the conversation to text when they call.
Custom Message Templates
Create your own reusable and automated message templates.
Integrations
Set up integrations with other business tools.
High-Volume 10DLC Upgrade*
Includes 2k-200k T-Mobile messages per day and 4-75 message segments per second, based on trust score assigned by carriers.
$15/Month
$15/Month
$15/Month
Advanced Communication
Voicemail Transcriptions
Get a text version of voicemails sent to the Inbox.
One-click Automations
Automatically take follow up actions after receiving Reviews, Payments, and more.
AI-powered Review Response Suggestions
Use Amplify CRM’s intelligent AI Assistant to generate personable and professional review response suggestions.
Scheduled Messages
Schedule individual messages to be sent to your customers in the future.
Auto FAQ Response
Instantly respond to common customer questions.
Round Robin Routing
Automatically assign messages to your team by availability for faster response.
Topic-Based Routing
Automatically send messages to the team members by topic.
Marketing
Text Marketing
Send text message marketing campaigns to contacts who have opted-in to receive promotions over text.
Basic Segmentation
Organize and target Marketing Contacts for more effective text marketing.
Advanced Segmentation
Automate contact segmentation.
Remove Amplify CRM Branding
Remove “Powered by Amplify CRM” branding on all messages.
Customized Website Branding
Add your branding to the Webchat website widget.
Website Browsing History
Target marketing to your customers based on the webpages they’ve visited.
Multimedia Marketing Messages
Include images, video and other media in text-message marketing campaigns.
Support and Onboarding
Help Center 24/7
All your texts, emails, phone calls, and social media messaging in one place.
Email, Chat, and Text 8/5
All your texts, emails, phone calls, and social media messaging in one place.
One-on-One Onboarding
One-on-one onboarding with a member of the Amplify CRM team.
Technical Support
Priority support with our Amplify CRM technical support team.
Discover how technology can support and grow your local business.
We‘ve got your back.
Step-by-Step Onboarding
Our simple step-by-step onboarding experience walks you through everything you need to start growing your business.
Phone & Chat Support
Whatever your business may need, our expert support team is here to help so you can focus on what you do best.
Documentation Training
Whether you have a question or just want to learn more, our extensive resource center has the videos and articles you need.
Account Management
Our dedicated account managers help your local business maximize the value you get out of Amplify CRM.
"The combination of higher demand and less staff made it so we weren’t able to answer every single phone call...Sending text messages is much faster than getting on the phone with every single person that wants to chat."
Kara Weed
Ultra Modern Pool & Patio
"I love Amplify CRM because it makes us look like a big company. We may be just a handful of people, but Amplify CRM makes us feel like Amazon. We absolutely love Amplify CRM."
Joel Master
Portland Window Coverings
Frequently asked questions
Amplify CRM is a platform that allows local businesses to easily communicate with, market to, and collect payments from their customers.
Amplify CRM is changing the way local business gets done everywhere. Businesses everywhere use Amplify CRM’s technology to grow and do more as a team.
No more “stitching together” several different tools. Amplify CRM is the all-in-one platform for all of your customer relationship and marketing needs.
No, there is no limit to the amount of contacts you can have in your account. We have businesses with hundreds of contacts to businesses with hundreds of thousands of contacts.
We do not force you into higher billing tiers based on contacts, like Klaviyo, Mailchimp, Active Campaign, and Constant Contact. All plans include unlimited contacts.
The Essentials Plan includes one user. The Growth and Enterprise Plan includes unlimited users. You will be able to provide admin access to your business leaders and user access to your employees so they only see what you want them to.
If you reach your email send limit, you’ll be able to continue sending at $0.001/email which is the lowest in the industry. $10 will give you about 10,000 email sends. We will never force you into the next tier.
Klaviyo email send rates are as high as $0.003/email and need to be purchased in a minimum use it or lose it package every month.
With Amplify CRM, you save up to 66.25% [per email send] over Klaviyo and only pay for what you use with no minimums.
If you reach your SMS or phone limit, you’ll be able to continue usage at $0.0119/text message, $0.021/min for making calls, and $0.0128/min for receiving calls. $10 will give you about 840 texts. We will never force you into the next tier.
Our phone usages rates are among the lowest in the industry. We offer clear and transparent pricing so there will never be any surprises.
Klaviyo does not have phone features but charges $0.012 / text message and forces you into a minimum use it or lose it package every month.
With Amplify CRM, you only pay for what you use with no minimums.
Our AI Assistant rates are $0.03/message.
$10 will give you about 335 messages.
You only pay for what you use with no minimums.
The base 10DLC of $5/month/location includes 3 message segments per second and up to 2,000 T-mobile messages per day per location.
We pride ourselves on arming you with all of the tools you need to be successful in your business. We have an extensive video library and knowledge base built out in the platform that will walk you through every aspect and feature of Amplify CRM.
If you every get stuck and need assistance, our support team is available via ticketing system and happy to help.
The Enterprise Plan includes technical support.
