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Get customer feedback at the drop of a text.
Learn about your customers’ experience via private one-on-one text message surveys at any point during the customer journey.
Get feedback. Solve problems. Fast.
No more emails. No more links.
Improve the overall experience of working with your business by making it convenient for consumers to connect with your business and get real-time insights from customers.
Fine-tune your feedback.
Convert more customers by understanding where they are at each stage in the customer journey and know what you need to do to help move them to the next stage.
Send surveys that actually work.
Surveys that feel like conversations.
Text messages are your customers’ preferred method for communicating with you. Surveys sent via text message get more—and faster—responses than email-based feedback solutions.
Results that speak for themselves.
Zach Norman
CSI director, Van Horn Auto Group
“Surveys keeps everything in-house and gives our people in the stores a chance to fix customers and coach employees before the OEM survey hits.”
Beth Baron
Owner, Chabill’s Tire & Auto Service
“With the combination of Reviews and Surveys, I’m hearing from so many more of my customers, good and bad. To me, this is vital because there’s no better pulse of my business than my customer’s experience.”
