Skip to content 
Make your website a conversation starter.
Real results from local businesses like yours.
Kara Weed
Ultra Modern Pool & Patio
“We sold a hot tub within four text messages with a really quick text exchange, which was awesome.”
+128%
Increase in revenue
Armen Karapetyan
PharmCo Rx
“Amplify CRM elevates the customer experience. I consider it a huge edge over my competition.”
788
Google reviews
Joel Masters
Portland Window Coverings
“Webchat helps us stay on the ball. It makes us look better than we are at times.”
5x
Website interactions
Starts on your website. Goes anywhere.
Quantity AND Quality.
By collecting lead information before the conversation even starts, your team can focus on delivering great customer experiences and closing deals.
Connect the way customers prefer.
Capture leads. Close at a higher rate.
Capturing a lead is just the beginning.
With Amplify CRM, you can deliver great experiences, close deals, collect payments, gather reviews, and drive repeat business—all within the same conversation.
Frequently Asked Questions
Web chat is a messaging tool that lives on your business’s website to communicate with your website visitors in real time.
Unlike other web chat solutions, Amplify CRM Webchat is text-based. So when a website visitor initiates a conversation, that discussion is converted into a text thread that can carry on even after they navigate away from your site. And when your customers reach you through Webchat, they’ll know they’re talking to a real human instead of a bot or algorithm. It’s a frictionless customer experience for them, and you get the benefit of automatically collecting their name and phone number, and keeping the lead.
Amplify CRM Webchat is specifically designed for local businesses looking to communicate with their customers in a modern way. Webchat opens a two-way conversation where your team can answer questions, schedule appointments, and close deals with real, friendly interactions that are quick and convenient.
Our capabilities greatly enhance your ability to generate leads from your website and convert them into buying customers:
- Provide a convenient way to connect with website visitors. Amplify CRM’s text-based Webchat solution improves how your team handles online inquiries and facilitates customer service and support.
- Never miss another opportunity to connect with your visitors. Turn on response automation to engage with leads who message in after hours.
- Improve the way you manage inbound leads. With intelligent lead routing, have confidence that your leads are assigned to the correct department, location, and inbox.
- Save time responding to inquiries. Automatically respond to FAQs such as hours of operations, accepted payment types, etc.
- Monitor your progress. Explore our reporting dashboards to assess how many inbound leads are generated per month and measure employee response times and the number of conversations managed.
Results that speak for themselves.
Joel Master
Owner, Portland Window Coverings
“Our web interaction has increased significantly. Our clients enjoy being able to chat through the widget and start the process with a simple click-to-talk to an associate.”
5x
website interactions with Webchat
Matt Sneed
Director of Operations, Power Ford
“Webchat makes it easier for us to sift between hot leads and basic inquiries. Typically text message leads are a lot hotter than other leads. It has replaced a lot of phone calls coming in.”
60%
decrease in response time
Zahadia Ortiz-Ceballos
Custom Solution Specialist, Adam’s Pest Control
“Our response rate is under a minute right now. Which is great because it reflects how fast we’re providing information to our customers. We’re actually able to drive a sale without actually having to speak on the phone.”
<1
minute response rate
Steve Barnes
Omnichannel Marketing Manager, Mattress Firm
“Webchat also helped customers with a seamless online to in-person transition. When a Webchat lead stops by to shop in-store, the ticket average is higher, NPS averages higher, and the customer has a better overall experience.”
